Privacy Policy

1. Introduction

TNM Group respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.

This Privacy Policy explains how we collect, use, share, and safeguard personal information.

2. Information We Collect

Depending on how you interact with TNM Group, we may collect:

• Name, email address, telephone number, and contact information.
• Information submitted through website contact and consultation forms.
• Information regarding the services you request.
• Communications between you and TNM Group.
• Information submitted through our designated client management portal.
• Website usage information, including IP addresses, browser information, and cookies, where applicable.

3. Client Information and Secure Portal

Clients submit identification documents, credit reports, and other sensitive supporting information through our designated Client Dispute Manager portal rather than through the public TNM Group website.

We encourage clients not to submit Social Security numbers, identification documents, or complete credit reports through unsecured email or general website contact forms.

4. How We Use Your Information

TNM Group may use personal information to:

• Respond to inquiries and consultation requests.
• Provide requested credit education and credit-related services.
• Complete authorized client onboarding.
• Communicate regarding client accounts and service progress.
• Prepare authorized documentation and personalized action plans.
• Maintain required business and service records.
• Comply with applicable legal obligations.

5. Sharing of Information

TNM Group may share information with authorized third-party service providers when reasonably necessary to provide requested services.

These may include client management platforms, credit monitoring providers, and communication service providers.

Information may also be disclosed when authorized by the client or required by law.

We do not sell client credit reports or identification documents.

6. Third-Party Services

Our website may contain links to third-party services, including Client Dispute Manager and SmartCredit.

These providers operate under their own terms, privacy policies, and security practices.

7. Data Security

TNM Group uses reasonable administrative and technical safeguards designed to protect personal information.

Access to sensitive client documentation is managed through designated service platforms.

No electronic system can guarantee absolute security.

8. Information Retention

We retain personal information for as long as reasonably necessary to provide services, maintain required records, resolve disputes, and meet legal obligations.

9. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

To submit a privacy inquiry, please contact us using the information below.

10. Cookies and Analytics

Our website may use cookies and similar technologies for website functionality, performance, and analytics.

Any applicable cookie preferences or choices will be provided as required by law.

11. Policy Updates

TNM Group may update this Privacy Policy periodically.

Changes will be posted on our website with an updated effective date.

12. Contact Us

TNM Solutions LLC d/b/a TNM Group

254 Chapman Rd, Suite 208

Newark, DE 19702

Email: [email protected]